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React’s company values are stronger than ever

best-in-class for every cleaning assignment
Our core company values help us to be best-in-class for every cleaning assignment.

We’ve always been committed to being the best we can be when it comes to specialist cleaning. Even during normal times, we’re proud of the work that we do. And during the current, more difficult conditions, we’ve doubled down on providing best-in-class cleaning solutions. Whether it’s first response cleaning in a crisis, or regular maintenance cleaning, we’re here for every situation. Our company values underpin everything we do. In this blog, we’re taking the time to remind our current and prospective new clients how these values feed directly into our cleaning services.

Service excellence in every cleaning assignment

Of course, we know our range of specialist cleaning services are excellent. But it always helps to be able to demonstrate to others that this is the case. That’s why we hold a roster of accreditations, including BS-EN-ISO 9001:2018. What’s more, our customers give us a consistently high rating for speed and quality.

We work with many high-profile organisations in sectors where cleanliness is either a commercial requirement or a legislative necessity. From hotels to prisons, crime scenes to cruise ships, public spaces to private hospitals, these organisations need excellent service when it comes to cleaning. For instance, we’re on hand to deal with spills which could become trip hazards. And we can remove anti-social contamination such as graffiti, chewing gum, or needles and sharps.

Security cleared for the most sensitive of cleaning work

Some cleaning assignments are highly sensitive, for example in the event of trauma on the road or rail network. More than any other area, this is definitely a job for the experts. We’re security cleared, highly trained and fully equipped to deal with all sorts of emergency cleaning. Whether it’s cleaning at high-level or on the ground, we work quickly and thoughtfully.

Our robust security clearance procedures are also borne out in the work we do in cleaning custodial facilities. We regularly provide urgent priority response to clean and disinfect cells in prisons, police stations and custody areas following scenes of trauma or unsanitary activity by inmates. We work with several Police Authorities, Her Majesty's Prison and Probation Service and their contract service providers to ensure the clean, safe and hygienic operation of their facilities.

Company values that cover every eventuality

We’re careful to protect the general public, as well as our staff, in every one of our cleaning assignments. From the correct signage and security cordons, to PPE and immunisations, we take every reasonable precaution. But we know that sometimes circumstances are beyond anyone’s control. We carry £20 million of relevant insurance cover for those extreme times. And we can help clients who have themselves been the victim of unexpected events. We have rigorous processes for cleaning up such situations as smoke damage after a fire or sewage spillage after a flood.

Highly trained and fully fit staff

All our staff are medically fit and fully immunised. We operate a no-blame culture when it comes to illness, so staff know that they shouldn’t report to work if they have any symptoms. Of course, this is particularly important in light of the current pandemic; our Covid-19 cleaning relies on everyone staying healthy. But it’s relevant for all of our hospital and clinical cleaning services, given the range of pathogens that can cause problems in healthcare settings. And even in areas such as void property cleaning, there may be contaminants or biohazardous materials, so we need to know that our staff are protected.

Looking after the future for all of us

It’s no good cleaning if you don’t look after the future more generally. React Specialist Cleaning is an upper-tier Licensed Waste Carrier. This means that we’re able to deal with all the waste from every cleaning job, even if it’s biohazardous. Our environmental credentials are especially relevant for dealing with hazardous waste collected from roadsides and biohazardous waste. (Biohazardous waste takes a range of forms, whether from our infection control service or any other clean-up operation). And we even look after the environment within buildings too, with our air hygiene cleaning and compliance services.

We also hold ISO14001 Environmental Management, demonstrating our broader commitment to look after the future of the planet. Indeed, we’re committed to using sustainable products and processes across all our cleaning services. After all, as the saying goes, there is no Planet ‘B’. We clean beyond the everyday, while bearing in mind that we all want a cleaner tomorrow.

To find out more about our range of specialist cleaning services and the company values that sit behind them, contact one of the team today.

Post by Shaun D. Doak

Shaun is the CEO of React Group plc., a business dedicated to specialist cleaning, hygiene and decontamination. He is deeply committed to making sure that every one of our company’s clients receives the highest possible level of service. An expert in HVAC and commercial and industrial cleaning methodologies, Shaun has extensive experience in the facilities management and renewable services sector.


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